Command & Call Centres
A command center enables the real-time visibility and management of entire business operations.
Similar to an air traffic control center, a command center allows organizations to view the status of global service calls, service technicians, and service parts on a single screen. In addition, customer commitments or internal or external service level agreements (SLAs) that have been made can also be programmed into the command center and monitored to ensure all are met and customers are satisfied.
We have designed and built fully integrated solutions for internationally based clients and for local institutions based in West Africa. Our experience and track record in this specialist area is second to none. We provide state-of-the-art display technology and communication capability to meet every need.